A Full, No Quibble 30 Day Money Back Guarantee
The Power Blog Service guarantee covers both the set up charge and the monthly maintenance charge.
If, within the first 30 days after signing up, you wish to terminate the service for any reason or if you have just changed your mind, we’ll refund your payment to us. This would be the set up fee you paid, plus the first month’s service. It will be your responsibility to copy any text youâ€™ve put on your site off again if you wish to use it elsewhere.
Of course you will not own your initial site design. That’s because if we give you back your money – you won’t have paid for it. We’re sure you understand but we thought it best to be clear on that.
Further, if you order any customised items for your site, or anything from the extras price menu, these are not covered by the 30 day money-back guarantee. This is because any extras you’ve ordered will be carried out to your specification.
What About Cancelling After 30 days?
There is no minimum length of contract so you are not tied in to the service for any longer that your business requires.
If you decide to cancel after the 30 day period is up, you can. We only ask that you provide us with an email giving 7 days notice of the date when you wish to quit. We will reply to your email to confirm receipt. We will not refund partial monthly subscription charges though.
However, what we will do is provide you with the following :
- A zipped up file containing your WordPress Database SQL dump (you can use this to re-build your blog elsewhere and it will contain all your articles, pages and comments)
- Any design customisations for Thesis
- Details of any design license we have set up for your blog (this depends on how your blog is styled)
- Details of any accounts we set up on 3rd party services for your site.
What About My Thesis License?
You will need to buy your own Thesis license when you leave if you wish to continue using the Thesis framework on your site. The Thesis license we use to run your site is a client license and is not valid when you cease to be a client. Purchasing a Thesis license is very simple and will be an administrative formality. Your site will still work even if you don’t remember to purchase your Thesis license straight away.